Frequently Asked Questions

What is inside the bath pouch?

Each bath ritual includes a reusable cotton drawstring pouch and an inner herbal sachet filled with dried botanical ingredients. Simply remove the inner sachet and place it under running water or directly into your bath to release the herbs' natural aroma and properties.

How do I use it?

Remove the inner herbal sachet from the cotton pouch and place it under your tub spout so warm water flows through it, or let it steep directly in your bath for a few minutes before entering. You may gently squeeze the sachet to help release more of the botanicals.

For a more concentrated experience, steep the sachet in boiling water for 5 minutes, then pour the infusion into your bath and add additional water until it reaches a comfortable temperature.

Are the herbs suitable for sensitive skin?

Our blends are crafted with traditional Lingnan botanicals and are generally gentle for most skin types. However, if you have sensitive skin, are pregnant, or have known allergies to herbs or plants, we recommend reviewing the full ingredient list on each product page and performing a patch test before use.

How many times can I use one pouch?

Each herbal sachet is thoughtfully blended for a single bath ritual and is intended for one use only.

Do you ship outside the United States?

At this time, we ship within the contiguous United States only. We hope to expand our shipping destinations in the future.

What is your return policy?

Due to the nature of our products, we are unable to accept returns or exchanges. If there is an issue with your order, please contact us, and we'll do our best to make it right.

Have a question? Reach us on Instagram @byairitual or use the contact form below.